Terms & Conditions

Welcome to Iso Fit. By using our services, including Pilates, GYROTONIC®, and any other offerings, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Agreement

By booking or attending any session at Iso Fit, you agree to these terms and conditions. We reserve the right to modify these terms at any time. Continued use of our services following any changes implies your acceptance of the revised terms.

2. Bookings and Payments

  • All bookings for classes or personal training must be made in advance via our website, phone, or in person.
  • Payment for sessions is due at the time of booking. We accept credit cards, debit cards, and other approved payment methods.
  • Clients may choose from a range of packages to suit their budget, goals, and schedule. Pricing and availability are subject to change without notice.

3. Cancellation and Refund Policy

  • Cancellations: We require at least 24 hours’ notice for cancellations or rescheduling of any session. Failure to provide adequate notice will result in the full charge for the session.
  • Refunds: No refunds are provided for missed classes or sessions. In special circumstances, credits may be provided at Iso Fit’s discretion.
  • Package Expiry: Packages of sessions are valid for a specific period (as stated during purchase) and any unused sessions will expire after that period.

4. Health and Safety

  • Clients must complete a health assessment before beginning any training. It is your responsibility to inform us of any health conditions, injuries, or limitations that may affect your participation.
  • Iso Fit is not responsible for injuries that may occur during training sessions due to pre-existing conditions or failure to follow the instructor’s guidance.
  • Clients are required to follow all safety instructions and respect the studio rules at all times.

5. Personal Property

Iso Fit is not responsible for the loss, theft, or damage of any personal belongings brought into the studio. We recommend that clients avoid bringing valuables to their sessions.

6. Studio Etiquette

  • Clients should arrive on time for their sessions. Late arrivals may not be accommodated and will be charged for the full session.
  • Proper attire is required for all sessions. Please wear comfortable, non-restrictive clothing suitable for exercise.
  • Please refrain from using mobile phones during sessions, and ensure that all devices are silenced.

7. Limitation of Liability

While we take every precaution to provide a safe environment, Iso Fit is not liable for any injuries, accidents, or damages that may occur during your participation in our services. By booking and attending sessions, you acknowledge and accept this risk.

8. Use of Personal Information

Your personal data will be used in accordance with our Privacy Policy. By agreeing to these terms, you consent to the collection and use of your data for scheduling, communication, and service improvement purposes.

9. Intellectual Property

All content, logos, and materials provided by Iso Fit, including training programs, videos, and website content, are the intellectual property of Iso Fit and may not be copied, reproduced, or distributed without our prior written consent.

10. Third-Party Services

Iso Fit may use third-party service providers for online booking, payments, or other services. We are not responsible for the actions or policies of these third parties.

11. Governing Law

These terms and conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising from the use of our services shall be resolved in the courts of this jurisdiction.

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

Email: info@isofit.com.hk

Phone: +852 2869 8630